Refund policy

Unboxing Video is required for all the orders.

Do you accept returns or exchanges?
We accept returns/exchanges on eligible products within 7 days of delivery, provided the item is unworn, unwashed and has all original tags attached. Return can be requested only on reason based on defective article, different/wrong color or quality issues. Exchange can only be done with the same product in a different size or color & no other product replacement is possible in any case. Little Prana reserves the right to decline the return request if reason stated is different from the specified list or is not genuine. Exchange is subject to availability of stock.

What if the size doesn't fit?
If you've ordered the wrong size, you can request an exchange according to our exchange policy. We strongly recommend checking our size guide before placing your order.

What if I receive a damaged or incorrect item?
Please contact us within 24 hours of delivery with photographs of the item and your order number, and we'll help resolve it.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at littlepraana@gmail.com.